Protected Music Converter
Protected Music Converter Mac
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FAQ about Protected Music Converter for Mac
Before I use Protected Music Converter for Mac, what should I pay attention to? If you want to use Protected Music Converter for Mac, read and follow the set up carefully as it is very important and Protected Music Converter for Mac needs these settings to function correctly. To setup your hardware before using Protected Music Converter for Mac: 1. Eject your iPod To setup iTunes 7 correctly before using Protected Music Converter for Mac: 1. Launch iTunes To setup iTunes 8 correctly before using Protected Music Converter for Mac: 1. Launch iTunes To setup Universal Access correctly before using Protected Music Converter for Mac: 1. Open System Preferences To setup CDs & DVDs correctly before using Protected Music Converter for Mac: 1. Open System Preferences To use Protected Music Converter for Mac: 1. Drag Protected Music Converter for Mac from the Disk Image or CD to your Applications folder 4. If you want to convert a specific playlist instead of your entire library then pick the playlist from the pop up menu titled: 5. Optionally, if you want to convert to a format other than MP3 (the default) then pick the format from the 6. Click the Convert DRM button When you click the Convert DRM button, Protected Music Converter for Mac will ask you to insert a CDRW. Protected Music Converter for Mac will then find all the protected tracks and start burning them in groups of 10-20 to the CDRW and ripping them back to your selected, unprotected format. All your unprotected tracks will be placed in a new playlist called something like MP3 from Protected Music Converter for Mac (the MP3 will change if you picked another unprotected format) and your original tracks will be left untouched. Its going to take some time so you should have something else to do, not on your computer, and just check on Protected Music Converter for Mac now and then to make sure things are still happening.
Troubleshooting: The first thing to do is try these steps: Sometimes Protected Music Converter for Mac is waiting for iTunes to burn but iTunes does not start the burn. This can happen for several reasons but the underlying cause is that iTunes gets busy and misses the Start burn command from Protected Music Converter for Mac. In this case you need to go to iTunes and manually start the CD Burn. Protected Music Converter for Mac will continue after that. Continue to follow steps to convert itunes protected music converter for mac. Known issues: If you experience ANY problem the first thing to do is try a brand new CD+RW (not CD-R), and follow the steps described above under Troubleshooting. Having an iPod connected can cause iTunes to be very slow and can interfere with the operation of Protected Music Converter for Mac. If you get long delays, the spinning cursor, or iTunes missing commands from Protected Music Converter for Mac you may have forgotten to disconnect your iPod. If iTunes has found an automatic update it may hang waiting for you to respond to its dialog. Make sure automatic updates are turned off. Even with that sometimes, iTunes may become unresponsive, if that happens quit Protected Music Converter for Mac, quit iTunes and start again as described above under the heading To use Protected Music Converter for Mac. Protected Music Converter for Mac will continue from the last converted track, it will not start again from scratch. Ripped track count mismatch (got 0, expected n). This is a bug in iTunes that Protected Music Converter for Mac v3.0 should solve. If you see this problem make sure you are using Protected Music Converter for Mac v3. Re-importing music after burning to CD-RW results in a freeze or results in no tracks being found. This problem is the result of trying to use flakey optical CD-RW media. To solve the problem do the steps described above under Troubleshooting. Free trial period explained: Beginning with v2.1, Protected Music Converter for Mac introduced a free trial. The free trial allows you to try Protected Music Converter for Mac before you buy. The free trial is good for 15 days and not less than 30 tracks (the exact number of tracks will vary based on the length, in minutes of your specific tracks). After either the time limit or number of tracks has been exceeded the Please Register window will be presented when you click the Convert DRM button. This is normal. In order to continue using Protected Music Converter for Mac, please buy protected music converter for mac here($29.95). Question 1. "Burning the gathered tracks to CD-RW"and "Burning the gathered tracks to CD-RW" error Question 2: How to authorize my Apple Mac OS X?
Question 3. "Ripped track count mismatch...." error Your program with this album display the error "Ripped track count mismatch...." and stop. Answer: This album contain as the first song: 'S Wonderfull The special character as the first of the title determine the malfunction. It is unknown characters by Protected Music Converter for Mac program. Question 4. "the files cannot be burned to a CD" error I am getting a message that the files cannot be burned to a CD...nothing else happens? Answer: I need to see the log messages and a screen capture of the exact message text that is being displayed. Question 5: "Waiting for iTunes to gather Tracks" error I keep getting this: 2007-10-11 17:51:36 -0700 P1: Waiting for iTunes to gather Tracks. 2007-10-11 17:51:38 -0700 P1: iTunes returned this number: 0 2007-10-11 17:51:38 -0700 P1: No more tracks to convert - exiting. Answer: This indicates that there are no tracks to burn. Tracks are picked like this: 1. All tracks that contain the word for protected are selected. In some cases customers put something incorrect in that field. The solution for those customers is to tab to that field and press the delete key so that it is empty. If the field is empty all tracks in the library are selected 2. The results from step 1 are checked to make sure the file exists on hard disk, the file extension is .m4p, and the length of the track is less than 60 minutes 3. The results from step 2 are processed. Usually doing step 1 solves this problem for most people. Question 6. every time it gets to the actual importing at the end it just shows a big X and says this 2007-10-11 14:29:48 -0500 P4: Ripped track count mismatch (got 0, expected 17) -- exiting Answer: This is a problem with the latest version of iTunes only. It has 4 possible solutions that should be tried in this order: 1. Go into iTunes preferences, Advanced->Importing and Uncheck the item named Automatically retrieve CD track names from the Internet 2. Restart your Mac 3. Erase your CDRW with the Disk Utility 4. Don't insert the CDRW until DRM Dumpster presents the burn setup panel and is asking for a CD
If you want to convert it to other format, please try Video to Audio Converter for Mac. Intel Version PowerPC Version Question 8. Apparently, the burning to disc is ok (on the disc, I find the tracks converted to aiff), but iTunes does not manage to rip the tracks. He's the messages I get form DRM Converter: 2007-10-10 15:20:21 +0200 P1: Waiting for iTunes to gather Tracks. 2007-10-10 15:20:25 +0200 P1: iTunes returned this number: 13 2007-10-10 15:20:25 +0200 Erase: Attempting to acquire exclusive access MATSHITA CD-RW?CW-8124 2007-10-10 15:20:27 +0200 Erase: Did acquire exclusive access MATSHITA CD-RW?CW-8124 2007-10-10 15:20:27 +0200 Erase: Begin erasing the CDRW in?MATSHITA CD-RW?CW-8124 2007-10-10 15:20:57 +0200 EraseEnded: Exclusive access released for MATSHITA CD-RW?CW-8124 2007-10-10 15:20:57 +0200 P2: Waiting for iTunes to gather 1 CDs Tracks. 2007-10-10 15:20:59 +0200 P2: iTunes returned this number: 13 2007-10-10 15:20:59 +0200 P3: Waiting for device MATSHITA CD-RW?CW-8124 to become ready 2007-10-10 15:20:59 +0200 P3: Device MATSHITA CD-RW?CW-8124 is ready 2007-10-10 15:20:59 +0200 P3: Waiting for iTunes burned CD to mount. 2007-10-10 15:27:18 +0200 WMO: Audio CD did mount Audio CD 2007-10-10 15:27:19 +0200 WMO: Mounted CD is unknown audio CD 2007-10-10 15:27:19 +0200 P4: Waiting for iTunes to Rip the tracks. 2007-10-10 15:27:24 +0200 P4: iTunes returned this number: 0 2007-10-10 15:27:24 +0200 P4: Fixing the track number meta data 2007-10-10 15:27:58 +0200 P4: Ripped track count mismatch (got 0, expected 13)?- exiting. Strangely, when I run the procedure for a second time (including the copying to CD), it works. I've tried the whole procedure twice. Please tell me how to make the programme work the first time I confront it with a given choice of tracks. Answer: This is the same problem as #5 with the same solutions: This is a problem with the latest version of iTunes only. It has 4 possible solutions that should be tried in this order: 1. Go into iTunes preferences, Advanced->Importing and Uncheck the item named Automatically retrieve CD track names from the Internet 2. Restart your Mac 3. Erase your CDRW with the Disk Utility 4. Don't insert the CDRW until DRM Converter presents the burn setup panel and is asking for a CD Question 9. I have a problem during the export on CD-RW. The 3 first parts work well (Gathering protected tracks that need to be converted / Erasing CD-RW / Gathering tracks for burning to CD-RW) But the process seems have a problem during burning the gathered tracks to CD-RW it's waiting for I-tunes burned CD mount ... Just waiting, What can I do ? Answer: I need to see the log messages. Question 10. I have inserted the CD-RW disc for burning, written "Protected" in the magic space and still I hit snags. I get an error message that says: "Burn Disc in: Matshita DVD-R UJ-857-D (no option available to choose another device) Device is busy. Please choose a different one." What do I do? Answer: Try, without using DRM Protected Music Converter for Mac, to burn a playlist, any playlist, to Audio CD in iTunes. Like this: 1. Launch iTunes; 2. Create a new playlist; 3. Drag in a couple of protected tracks; 4. Burn the CD Can you do that - does it work in iTunes by itself ? Question 11. My mac does not recognize it. When I click on the blank page icon on my desk top that I have downloaded, it asks me to choose an application. This means, to me, it ain't gonna work, period. How can I make this software work? Answer: The sounds like you does not have the correct .dmg file or does not have OS X 10.3 or later. You need to find out if you have OS X 10.3 or later and if the downloaded .dmg file is the correct size (i.e. proper download) Question 11. It search my Itunes and finds 28 songs I have bought, but when I try to convert them it only convert 14 of them. Why? Answer: It should convert the first 14 and then continue automatically to do the rest. If not, restart it and see if it converts the rest. Without seeing the log file it is difficult to say exactly - for all problem you need to ask for the log entries - otherwise its just a guess. Question 12. what the different settings you can choose on the first page means. These are the meanings: Identify protected tracks by looking for this word in Kind - Every track in iTunes has a Kind, what Kind of track is it. if you Click on a track and do File->Get Info you can see the Kind. On English systems a protected track Kind is Protected AAC audio file. On non-English systems a different word is used. For example in French its protégé and in German its Geschützt. If you don't know what word to use just tab to the field and hit the delete key. Having the correct word makes it faster, its not needed otherwise. In this Playlist - Normally you do the entire Library. But you can make just a smaller list, maybe only 1 album, and convert just it by picking the name of the playlist in the popup. iTunes burns CDs Using: - Its the menu item under the FIle menu that iTunes uses to burn a CD. In English its Burn Playlist to Disc. Don't change it unless its wrong. To the left of the Convert DRM button is a popup that lets you pick the format to convert to. By default its MP3 but you can select any supported iTunes format. Its basically a list of iTunes importers. DRM Converter will select whatever importer is shown in the popup.
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